Event Management
This section covers how to set up events and manage participants before your guests arrive.
Creating an Event
The organizer creates an event, adds participants, and gives each participant a QR pass or participant identifier. This preparation matters because the scanner can only make a reliable decision when the event and participant records are already organized.
- Go to the Events page.
- Click Create your first event or Create event if you already have one.
- Fill in the event details (Name, Date, Location).
Managing Participants
The quality of an attendance workflow depends on the quality of the participant list. Names, email addresses, phone numbers, and participant IDs should be entered consistently before event day.
Clean records reduce confusion at entry and make the logs more useful afterward. They also help staff confirm a guest manually when a phone screen is dim, a QR code is damaged, or a camera cannot read the pass.
Setting the Active Event
A strong setup gives staff one active event to work from. When the event ID is clear, teams are less likely to scan a guest into the wrong event or mix attendance records across different sessions.
Attendance teams often handle multiple events, sessions, or rooms. The check-in interface should always make the active event visible so staff know where each scan will be recorded.
When switching between events, update the active event deliberately and confirm the event title before scanning. This simple habit prevents most wrong-event check-in mistakes.
