Using the QR Scanner

At the entry point, staff open the scanner, confirm the active event, and point the camera at the QR code. The system reads the code, sends it to the attendance API, and returns a result.

Scan Results

The best check-in screens make these results obvious. Staff should not have to interpret technical messages while a line is forming:

• Success: The guest is checked in.
• Duplicate / Already Checked In: A duplicate scan returns a clear result so staff can see that the participant was already checked in instead of creating another attendance record.
• Not Found / Wrong Event: The participant is not registered for this active event.

Why does the scanner need an active event?

The scanner needs an active event so each QR code is checked against the correct event record. This helps prevent wrong-event attendance logs and keeps participant records organized.

Best Practices at the Door

• Test scanners with real passes before doors open.
• Confirm each station uses the correct active event.
• Keep a manual fallback for guests without a readable pass.